Privacy Policy

Effective Date: 14 August 2025

Website: kibafaches.com
Business Name: KIBAFACHES
Address: Business Bay, Dubai
Email: info@kibafaches.com

1. Introduction

KIBAFACHES (“we,” “our,” “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or use kibafaches.com (the “Website”) and our AI tools for marketing.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy. We process personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

We may collect and process the following types of personal information:

2.1. Information You Provide Directly:

  • Name

  • Email address

  • Company name

  • Payment and billing information

  • Any details you provide via contact forms, account registration, or customer support

2.2. Information Collected Automatically:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages you visit, time spent, and clickstream data

  • Cookies and similar tracking technologies (see Section 9 – Cookies)

2.3. Information from Third Parties:

  • Payment processors

  • Marketing partners

  • Publicly available sources

3. How We Use Your Information

We process personal data for the following purposes:

  • To provide and improve our AI tools and services

  • To process orders and payments

  • To send transactional and promotional emails (only with consent)

  • To respond to inquiries and provide customer support

  • To comply with legal obligations

  • To detect, prevent, and address security issues or fraud

  • To analyze user behavior for marketing and service improvement

4. Legal Basis for Processing

Under GDPR, we process your personal data on the following lawful bases:

  • Consent – when you opt-in to receive marketing or provide data voluntarily

  • Contract – when processing is necessary for delivering a service you requested

  • Legal obligation – to comply with applicable laws and regulations

  • Legitimate interest – for improving our services, security, and fraud prevention

 

5. Data Storage and Retention

We store your personal data on secure servers. We retain data only as long as necessary to:

  • Fulfill the purposes described in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

When data is no longer needed, it will be securely deleted or anonymized.

6. Data Sharing and Disclosure

We do not sell personal data. However, we may share your data with:

  • Service Providers – payment processors, hosting providers, analytics tools, email marketing services

  • Legal Authorities – when required by law or to protect our rights

  • Business Transfers – in case of a merger, acquisition, or sale of assets

All third-party processors are bound by data protection obligations in line with GDPR.

7. International Data Transfers

If we transfer personal data outside the European Economic Area (EEA), we ensure adequate safeguards, such as:

  • Standard Contractual Clauses approved by the European Commission

  • Adequacy decisions by the EU

  • Binding corporate rules where applicable

8. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

  • Encryption of sensitive data

  • Secure server infrastructure

  • Access controls and authentication measures

  • Regular security audits and monitoring

However, no system is 100% secure, and we cannot guarantee absolute security of your data.

 

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze usage and performance

  • Personalize content and marketing

You can manage cookie preferences via your browser settings. For more details, please see our Cookie Policy.

10. Your Rights Under GDPR

You have the following rights:

  • Right to Access – request a copy of your personal data

  • Right to Rectification – correct inaccurate or incomplete data

  • Right to Erasure – request deletion of your data (“right to be forgotten”)

  • Right to Restrict Processing – limit how we process your data

  • Right to Data Portability – receive your data in a structured format

  • Right to Object – object to processing for marketing or legitimate interest

  • Right to Withdraw Consent – withdraw your consent at any time

11. Exercising Your Rights

To exercise any of your rights, contact us at:
📧 info@kibafaches.com
We will respond within 30 days in compliance with GDPR requirements.

12. Children’s Privacy

Our Website is not directed at individuals under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, contact us to request deletion.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our Website with the updated 13/08/25

14. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

KIBAFACHES
📍 Business Bay, Dubai
📧 info@kibafaches.com